Refund Policy

We have a full and complete 100 percent money back guarantee policy. This means if you are not satisfied with the mockups which have been delivered to you, you can request a full refund of what you paid to us. We do not deduct any amount from what you have paid to us, e.g. "admin fees" or "overhead fees" like many other firms. It is our sincere desire to make the refund process as fast and quick as possible but at times due to some unforeseen circumstances the process might take up to three full weeks

In order to claim the refund from us, you will be required to fill up a simple refund request form. For this purpose, our customer support executive will shortly get in touch with you. You should keep a note of the point that filling up the form is mandatory and if you are not able to fill-up the form satisfactorily then we reserve the full right to deny the refund to you. The main reason we are emphasizing the point of filling up the refund request form correctly because only after going through the responses will you be able to understand the further scope of improvement and in turn improve our quality of service.

The scenarios where refunds are not applicable: -

  • Once we start working the revisions in the project as per the feedback which you have given to us, no refund can be claimed from us since your request for revisions will be treated as your confirmation to proceed further with shortlisted mockup(s). After we have started working with the revisions as per your given feedback, no further refund can be obtained. Any request which you make for revisions will be treated as your confirmation in order to proceed as per your confirmation to proceed further with the shortlisted mockup(s).
  • In case the mockup(s) which have been delivered to you happen to be based on an explicit design idea which has been shared by you. For Example - A sketch or the mockups which have been created by you are just a recreation of an existing logo design which has been shared by you.
  • There will be no refund available for design firms or for those who might be ordering our services on behalf of another entity.
  • In case you are getting your logo design done simultaneously from multiple services/firms/designers no refund will be provided.
  • In case you do not like any of the initial design concepts than in such as case no extra cost which is beyond your package mockup will be offered. In such as case, if you have decided to continue to keep working with us for some additional design concepts then the design would not be possible. For example, in case if the ordered startup package which has been given to us includes some mockups/ concepts and you did not happen to like any of the three mockups but decided to see some concepts then you fully forfeit the inherent right to get a refund.
  • The final files which we send to you are source vector files which are the very high resolution in nature. You shall be forfeiting the right to a refund when you receive the final file of your logo (s).
  • The time frame which has been provided for delivery is completely tentative in nature and there always remains the chances of delay due to some local factors like local holidays, the complexity of the project as well as the current workload. In such a situation delays (up to 3 working days from the tentative delivery date), the refund is not at all applicable. Further another point to be noted is that is that the timeframe which has been provided is simply for the first set of mockups and this may or may not include all the concepts depending on the complexity involved for the given project.

You shall have 30 days to respond to each response sent to you. If after 30 days you have failed to respond,Logo Quik will assume that your project is complete and the project shall be deemed completed. At such time,Logo Quik will have no further obligation to you, and you will payLogo Quik. Monster pursuant to the provisions of the Terms and Conditions which have been written above. Notwithstanding the matter which has been written above, the companyLogo Quik reserves the full and total right, in its sole discretion, to terminate your access to the entire or a small portion of the Service, at any time, with or without notice.

At such a time, our companyLogo Quik will be having no further obligation to you, and you will be having to payLogo Quik which is pursuant to the provisions which have been written in the Terms and Conditions which have been written below. Notwithstanding the matter which has been emphasized right below, our companyLogo Quik reserves the full and the total right, right within its sole discretion, to terminate your access to the entire or a small portion of the service, at any point of time right with or without any notice. In the case of such a termination, the companyLogo Quik will be the one to determine, if you are entitled to any refund or not.